If you have had a vehicle repaired by us, please leave comments /suggestions about the experience that you have had


Full Name * e-mail address
Make and Model Registration No.
Repair Date Insurer
These first four questions are about the Claims Management Company (please use 1 for poor 5 exellent)
Was your initial claim handled to your satisfaction 1  2  3  4  5 
Were the staff helpful with your claim 1  2  3  4  5 
Overall were you satisfied with the way your claim was handled 1  2  3  4  5 
After this experience would you contemplate renewing your policy 1  2  3  4  5 
Brockford Accident Repair Centre (please use 1 for poor 5 exellent)
Did Brockford contact you promptly 1  2  3  4  5 
Were the staff polite 1  2  3  4  5 
Were you kept adequately informed during the repair process 1  2  3  4  5 
Were your repairs carried out to your satisfaction 1  2  3  4  5 
Was your vehicle ready when promised 1  2  3  4  5 
When returned were you satisfied with the cleanliness of the vehicle 1  2  3  4  5 
As a result of this experience would you recommend us to others 1  2  3  4  5 
Did you know Brockford's did MOT and servicing Yes  No 
Were you offered an air conditioning service at the time of repair Yes  No 
Any other comments (please enter in box)

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